Privacy

Your mail is yours.

Last updated 28 July 2026

EmailCos is designed to read, decide, and forget. We process email on your behalf, return the result, and then purge the content from our systems.

Primary region
jnb (Johannesburg, South Africa)
Information Officer
Xoli Dlabantu
Email body retention
0 days
Metadata retention
30 days
Analysis purge
60 seconds
Storage of live data
RAM only

POPIA 7441 Zero-Retention Proof

Our default deployment has no persistent volumes in fly.toml. All analysis happens in RAM on ephemeral machines. auto_stop_machines wipes RAM when the machine stops. We do not write email bodies to disk, object storage, or log streams.

  • 0 days retention of email body content
  • 30 days retention of metadata (sender, timestamp, category, risk score) for reporting
  • 60-second purge cycle of analysis artifacts
  • RAM-only processing: no database or disk cache of message content

No training on your email

EmailCos does not use your messages to train, fine-tune, or improve models. Your data is not mixed into any model training set, and we do not retain prompts or outputs beyond the operational windows above.

Encryption in transit and at rest

All transport uses TLS 1.3. Any synced credentials or metadata stored for your account are encrypted with AES-256-GCM using rotated keys.

Your rights

South African users enjoy POPIA rights; EU/UK users enjoy GDPR rights; everyone gets export and deletion. Contact us at privacy@emailcos.com.

Contact

Information Officer: Xoli Dlabantu — privacy@emailcos.com

⚡ See plans