Terms

Read. Draft. Never transact.

Last updated 28 July 2026

By using EmailCos, you agree to these terms. The service is free for limited personal use; paid plans unlock higher volume and team features.

The service

EmailCos connects to your email provider, reads incoming messages, and suggests actions: drafts, archives, escalations, and risk flags. It does not send money, make purchases, or sign contracts on your behalf.

Free forever

The Free plan gives you 10 emails/day, 1 mailbox, and 1-click connection to any of 27 providers. No credit card is required. Usage limits are enforced automatically and reset every 24 hours.

Free is a permanent tier, not a trial. It does not expire, and it never converts to a paid plan automatically.

Plans and billing

Paid plans are billed monthly in advance: Starter at $9/month and Pro at $29/month. Business is custom-priced — contact us at hello@emailcos.com. Prices exclude any taxes that apply in your jurisdiction.

  • Free — permanent, 10 emails/day, 1 mailbox
  • Starter — $9/month
  • Pro — $29/month
  • Business — custom pricing

Cancellation and refunds

You can cancel at any time from your subscription page. Cancellation takes effect at the end of the current billing period and your account reverts to the Free plan — we do not charge cancellation fees and we do not lock you into a term. Partial months are not pro-rated; where a payment was clearly taken in error, contact us and we will refund it.

No transactions

EmailCos is read-only and draft-only. It will never initiate payments, transfers, or financial transactions. Any action that looks like a payment is blocked by code and surfaced to you as a draft for human review.

Human-in-the-loop over R500

Any extracted amount greater than R500 triggers a mandatory human approval step. This is enforced by the deterministic validator, not by the LLM. You must explicitly approve the action before the system proceeds.

  • R500+ threshold is a hard code-level block
  • SARS / tax notices auto-disable archive
  • Audit trail uses tamper-evident SHA-256 hashes

Acceptable use

You may only use EmailCos on accounts you own or have permission to manage. Do not use it to send spam, harassment, or unlawful content. We may suspend accounts that violate these rules.

Liability

EmailCos is provided as-is to the extent permitted by law. Our maximum liability for any claim is limited to the amount you paid us in the 12 months before the incident, or R3,000 for free users.

We are not liable for indirect, incidental, or consequential loss, including lost profits or lost business opportunities arising from missed, misclassified, or delayed email.

Governing law

These terms are governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act (POPIA, Act 4 of 2013). Disputes will be resolved in Cape Town, Western Cape. Our Information Officer is Xoli Dlabantu.